I shared my dismay in one of my posts and a few days later I received a Etsy conversation from someone in our blog community.
She was very kind. She shared tips for changing my titles, gave me ideas for tags, and explained how the new relevancy function worked on Etsy.
This information changed everything for me and my business. I spent a couple months working on my titles and tags and things in my Etsy shop started to move. I had a great 2011 holiday season, and this year has been my best year on Etsy.
That one message changed my business, and changed it for the better.
What's one experience that's changed the way you do business today?