We all want everything to be perfect, and have nothing to ever happen, but as we know that's not always the case.
It only take a few minutes to put a simple plan in place to have your business covered if something happens.
Most importantly when putting together your back up plan is to make sure someone knows your passwords and can access your online accounts.
That way your customers can be informed and not feel left out in the cold.
I recently read in the Etsy forums about someone who had paid for an item and waited almost 6 weeks with no contact from the shop, and when they checked the shop again it had disappeared.
They don't know what happened or if or how they were going to get there money back.
It is important that your customers don't feel like you abandoned them, and leave you negative feedback about your business.
When you are ready to come back and run your business again, you want your customers to still do business with you.
A few other things to consider creating a back up plan for:
• If your computer crashes
• Something happens with your home or car
• If you or someone in your family were sick for several days or weeks
Making a plan now and having everything in place, will give your peace of mind and keep your business moving in the right direction.
Do you have a back up plan in place for your business?
i dont have a back up plan , my shop is a very small business but its a good idea to think about it in the future
ReplyDeleteYes a back up plan is a very good idea! I don't have one, but should definitely work on it!
ReplyDeleteAnd it is important to let your online customer know that you received their orders!
Oh my goodness! That's crazy to think...considering how I stalk my shop:) But really, anything could happen. Great advice.
ReplyDelete